1. What types of social media content can I request?
You can request a wide range of content including, but not limited to, informational posts, event announcements, health tips, and engaging visuals. We can tailor content to fit various platforms like Instagram, Facebook, Twitter, and LinkedIn.
2. How quickly can I expect my social media posts to be created?
It depends on each subscription model. Our AI social media manager allows you to create text on the spot 24/7. We prioritize quality and timely delivery to ensure your social media remains active and engaging. Please see detailed information on each model here:
3. What is included in the Digital Marketing Support subscription?
This comprehensive subscription includes SEO for your website, management of your Google My Business profile, response to Google reviews, strategic Google Ads campaign management (ad costs not included), and full social media management.
4. Can you post directly to our social media accounts?
Yes, for clients who opt for our Social Media Support or Digital Marketing Support subscriptions, we can manage your social media accounts directly. This includes posting content for both subscriptions and interacting with your audience to our Digital Marketing Support subscribers.
5. What if I want to change the focus of my content part-way through my subscription?
We are flexible and aim to meet your evolving needs. You can update your content focus by contacting your dedicated social media manager or our support team.
6. Are there any additional costs I should be aware of?
Our base subscription prices cover most services; however, costs for Google Ads campaigns are additional and billed separately. Always ensure you understand the scope of what is included and any potential extra charges.
7. How do I provide feedback on the content or services?
We value your feedback! You can contact your social or digital media manager directly by email or use our dedicated feedback form on the website. We strive to adapt and improve based on your insights.
8. What is the cancellation policy for my subscription?
You can cancel your subscription at any time. We operate on a month-to-month basis, offering full flexibility. Please note that cancellation requests must be submitted 15 days prior to your next billing cycle to avoid charges for the next month.
9. Can you handle emergency posts or last-minute changes?
Yes, if you subscribe to our Social Media Content or Digital Marketing Support options. We understand the dynamic nature of healthcare services and offer flexibility for emergency posts or last-minute updates. Please contact your social or digital media manager directly for urgent requests.
10. How secure is my data and login information?
Security is a top priority. We use industry-standard encryption and secure protocols to handle your data and credentials. Access is restricted to authorized personnel only.
Didn’t find the answer you were looking for? Please feel free to reach out with your questions to info@midwiferycontentcreation.com. We’re here to help!